Tax Refunds Where’s My Tax Refund?: IRS Has $153 Million in Undeliverable Tax Refunds Read the Article Open Share Drawer Share this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Pinterest (Opens in new window)Click to print (Opens in new window) Written by TurboTaxLisa Published Dec 7, 2011 - [Updated Jul 19, 2019] 3 min read Important IRS Update Regarding Refunds 2-10-2012 The IRS has updated it’s Where’s My Refund site with additional FAQs: http://www.irs.gov/newsroom/article/0,,id=254102,00.html Some taxpayers who filed electronically and received an acknowledgement from the IRS are concerned when they visit “Where’s My Refund” and are told that IRS has no information regarding their tax return. The IRS informed us on February 10 that this is a temporary situation and should be resolved in several days. At that time, you will be able to get an expected refund date when you visit “Where’s My Refund.” This is an IRS issue and impacts returns regardless of who sends them in to the IRS. This is not a TurboTax issue. If you have received an acknowledgment of your tax return from the IRS, then the IRS assures us they have received your return and are processing it. Information on the status of your refund will be updated in “Where’s My Refund” once your return processes. This is a temporary situation, and we expect to resolve the matter in a few days. IRS expects the vast majority of tax refunds to continue to be issued within the historical range of 10 to 21 days. We want to quickly share any updates we receive through IRS because we know many of you are still waiting for your refund status and estimated direct deposit date. We really appreciate your patience in this really frustrating time and we’ll continue to provide updates as we receive them from IRS. So you filed your 2010 tax return and now your wondering, “Dude, Where’s My Refund?” Possibly, your tax refund is one of the checks out of $153 million in undeliverable tax refund checks just announced by the IRS, with an average refund totaling $1,547 this year! Undeliverable Tax Refunds Only a small percentage of checks mailed out by the IRS were returned as undeliverable, but 99,123 taxpayers’ 2010 tax refunds could not be delivered because of mailing address errors. With Christmas coming soon and the tough economy, you need your money as soon as possible. So how can you track your tax refund and how can you avoid this problem in the future? How to Track Your Undeliverable Refund? If you believe your tax refund may have been returned to the IRS as undeliverable: Use the IRS “Where’s My Refund?” tool. The tool will provide you with the status and, in some cases, may give you instructions on how to resolve delivery problems. Call the telephone version of “Where’s My Refund?” at 1-800-829-1954 How Can You Avoid Undeliverable Tax Refunds In the Future? Here are steps to take to ensure you receive your 2011 tax refund: E-file your return – E-filing with tax software like TurboTax eliminates the risk of lost papers and errors. When you paper file there is no way to verify when, and if, your tax return is received or whether or not your tax return has errors. When you e-file, you receive confirmation from the IRS that your tax return is received and accepted. The IRS also recommends that you file your tax return electronically and supports tax software like TurboTax. Direct Deposit your Refund Check – Last year, more than 78.4 million taxpayers chose to have their refund checks deposited directly into their bank accounts. TurboTax gives you the option to deposit your tax refund directly into your bank account or you can request to have your tax refund placed directly on the TurboTax Refund Card. The combination of e-file and direct deposit is the best option to avoid undeliverable tax refund checks and TurboTax makes it easy! Nearly 8 out of 10 taxpayers chose to e-file for tax year 2010 and that number is expected to increase for tax year 2011, so what are you waiting for? Make your plans to e-file and use direct deposit for tax year 2011. Previous Post 7 Year-End Tax Moves to Make to Lower Your Taxes Next Post What Medical Expenses Can I Deduct? Written by Lisa Greene-Lewis Lisa has over 20 years of experience in tax preparation. Her success is attributed to being able to interpret tax laws and help clients better understand them. She has held positions as a public auditor, controller, and operations manager. Lisa has appeared on the Steve Harvey Show, the Ellen Show, and major news broadcast to break down tax laws and help taxpayers understand what tax laws mean to them. For Lisa, getting timely and accurate information out to taxpayers to help them keep more of their money is paramount. More from Lisa Greene-Lewis Follow Lisa Greene-Lewis on Twitter. 78 responses to “Where’s My Tax Refund?: IRS Has $153 Million in Undeliverable Tax Refunds” I e-filed in Jan 26th. They received it and the date I was to have it in DD was March 5th. Reply I have filled my tax on February 20th 2019 on turbo taxes on line and it is accepted but until now I have not receive any, what I have to do please help Reply Hi Nervine, If you have an IRS acknowledgement then they are processing the return. If the return has been accepted then check the status of the tax refund via IRS “Where’s My Refund?” tool, https://www.irs.gov/refunds. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you Reply I efiled my tax return and now I get a letter saying that the IRS needs more information about who I am Reply Hello my name is Aeriel, I defiled on Jan. 29,2019 and my taxes were accepted immediately. Now I understand that with me filing EITC that the wait would be longer, no biggie but it is now March 11th and nothing. The WMF site says recieved but processing, WTH why is it taking so long? Makes me feel like I did something wrong. I file with TurboTax with great certainty that everything is being processed correctly and what I luv about them, that if it isn’t then they will not allow you to proceed until the problem is corrected. What can I do, or what is the problem? Can someone please help me understand this issue? Please and Thank you Reply status on my tax returns??? Reply I filed Feb 5 still shows processing? Reply Where is my refund. Supposed to got it February 22.here it is March 8th Reply My refund was accepted on Jan 22, but WMRhas no info on it. When will I know something, it’s now February 25th.. Reply I filed my taxes electronically 3/10 on turbo tax and e file status is still accepted and when I call or go to where is my refund there I no information available. Who do I call. It has been past 21 days now. Reply I filed Feb 6, 2015 by turbo tax and still no info on where’s my refund…Called they don’t answer they never responded back when letter was sent. Please help me I’m tired of this supported tax malfunction. Reply My refund was put on a.card then. Sent back to the irs. Will I revive a check Reply My check was initially mailed on 7/21/14, but I still had not received it as of 8/16 and per WWR I was not permitted to call them to check on the check until 8/18. I checked WMR everyday out of habit. This morning I got a msg telling me that my check was undeliverable as addressed and returned. WHAT, the IRS has sent me two additional letters this pass month and they both were delivered to me without a problem. I will be giving them a call on Mon with the ref# that was provided. Blessings everyone! . Reply I’ve been waiting for my refund from last year it was because the post office sent it back to the IRS I put a change of address in and still have not heard anything Reply my taxes were sent to a wrong account by preparer through taxact. it was direct deposited using account now in 2010. Irs has traced it twice and i was eventually informed by irs that accountnow still had it and they gave me information on account number. ive talked to several people,several dept. gave all requested documents proving im owner of that check and told them irs said the procedure was for them to return it to the originator. There response was blocking my account, blocking my phone and any account ive used to get through automated service to agent. After months and months of apoligizing and transfering back in forth depts with BS, i cant even get through to resolve anything. I dont understand how they are BBB accredited and are not being held responsible. i also filed a complaint with BBB where i got a response from accountnow stating that they wanted to resolve issue and included an email address to correspond to and i did, they still havent replied Reply Look for 2011 tax return Reply Estate received notice of 2012 refund in excess of $3000.00 but, needed death certificates. Certificates were sent however, every 90 days estate receives a letter stating that the IRS needs another 90 days to investigate. I would to close estate what can I do to get this refund. Have called but, to no avail. Estate Reply i did call the irs thousand if time to inform them that i have not recieved it yet so thats when i did the refund trace in march and they said it takes six weeks ok i had to sign another form because i didnt sign the first form so the process started all over again my thing it looks like they would cancel the check and send me a knew one but i have to call back the first week of june this process is very frustrating to me and so unfair…. Reply Hi Renita, It sounds like you might want to call the IRS Taxpayer Advocate’s office – they are there to make sure that you are being treated fairly by IRS and they can explain any options you might have, like changing to Direct Deposit instead of waiting for a check to be mailed. The number for the Taxpayer Advocate’s office is 1-877-777-4778 and you can learn more about their services at http://www.irs.gov/advocate/article/0,,id=212313,00.html Good luck! Thank you, Denise Elliott Reply I filed my refund on Jan 21,2012 and it is now May 16,2012 and still no refund i had to do a refund trace why is it taking so long to recieve my money this is absolutely a shame the irs said that the check was mailed back in feb2,2012 but i didnt recieve it what else can be done i really need my refund like yesterday!!!!!!! Reply Hi Renita, Did you ask IRS which address they mailed your refund check? If your mailing address matches the information that IRS has in their system for where they mailed the check then you should call them back at 1-800-829-4477 to let them know that the check has gone missing. They will cancel the first check and issue another one if they know that you haven’t received anything yet. They can also do that if your mailing address was correct in their system but you still haven’t received anything from them five months later. I hope this helps. Thank you, Denise Reply I recieved a letter in the mail stating that the IRS owes me money from 2010 I guess I didnt think I even made enough $ to file now they told me they tried to deposit in a old acct.and tat acct is now closed so they wil send it by mail,what or where do I check the status Reply Hi Lisa. I read your blog about the refund delays. I see that it said as of February 10, the problem would be resolved in several days. Are they still having the same issue? It’s been weeks now since February 10. I e-filed last week and received an email from turbo tax that evening saying my return was accepted. However, there is no information at all on the IRS where’s my refund site. It just says check back in a week. It’s almost as if they haven’t received my return. Should I be concerned? Is this happening to others and do you have any further updates? I’m worried. Thanks. Reply I e-filed and was accepted on March 9th…No info was available 72 hours later on WMR…on the 4th day WMR said accepted and being processed. However, there would also be times when I checked WMR and got that no info available are ya sure you entered the correct information prompt. On Wed 14th WMR said my refund would be DD on March 16th…(or by March 21) that DD message kept disappearing and then reappearing. As recently as last night the DD date was there and then 20 mins later it said no info available. My DD refund was deposited to my TT card at about 7 AM this morning. However, WMR says “no information available.” It would appear that the WMR site is unreliable. Not scientific…, but i think the problems are with the IRS and not so much with turbo tax Reply Thank you Cindy. We are glad you received your refund. Lisa Greene-Lewis Reply BTW, my TURBOTAX status when I log in has continuously stated that my return was “accepted.” Reply TurboTax is a joke. I filed my taxes on January 17. Turbotax claimed the IRS accepted the filing. I never get a refund and when contacting TURBOTAX– just responses about IRS delays–including a response from this blog that directs me to a website talking about the IRS delays. HOWEVER, the problem was with TURBOTAX. I finally contacted the IRS which transferred me to a specific section of the IRS that is dealing with TURBOTAX problems. Seems TURBOTAX did not send my information correctly. Amounts, especially bank account info, was garbled when sent from TURBOTAX. Call the IRS folks,and get your return resent and request a paper check. Reply Hi Bernice, I also wanted to explain that when you are notified that your tax return was accepted, that information comes directly from the IRS. If you have incorrect social security numbers or certain errors the IRS will reject your return. Acceptance or rejection of your tax return comes to us directly from the IRS so the IRS must have received your tax return. If your info was garbled, your tax return would not have been accepted. Thank you, Lisa Greene-Lewis Reply Acceptance was NOT due to any errors on my part. SSN, etc. were ALL correct. The problem was with Turbotax incorrectly submitting the information. Sorry, but I verified all the numbers that Turbotax has on file with the information submitted to the IRS. Yes, the IRS has delayed some tax returns because of anti-fraud measures, etc. but mine was NOT one of those. I have already verified the problem with technical folks at Turbotax as well as with the IRS. Turbotax had to “fix” the problem and resubmit the correct information for me. Hi, I think you misunderstood my comment. I was not saying you did anything wrong. I said we received your acceptance directly from the IRS and if they accepted your tax return it was filed correctly. Now if your bank info was garbled that is an issue that I have not heard about. I’m glad they were able to resubmit your tax return. Thank you, Lisa my refund was dd in to the bank on the 6th of feburary and it was return because my card was close for security purposes about 3weeks ago. and i also called irs to see if they recieved but they have not so what can i do? Reply Hi Sheka, They should receive your tax refund. If your card is closed for security purposes the bank sends your refund back to the IRS. The IRS is supposed to issue you a check once they determine you should receive the tax refund. I would keep checking with them to find out the status. Thank you, Lisa Greene-Lewis Reply from feb 4 to march 6 over a month and being handicap waiting no way how stupied Reply Still waitng filed taxes on feb 4 irs told me itv would be deposited on the 15 of the month its now the22 and still nothing. Reply Hi Paul, The IRS is experiencing processing delays. Please see the update the IRS gave us on 2/10/12: http://blog-turbotax-intuit-com-develop.go-vip.co/2012/02/11/irs-updates-wheres-my-refund/ If your tax return was accepted you should receive your refund soon. Thank you, Lisa Greene-Lewis Reply now they tell me march 6 this is bull at least you have a date. I file and was accepted Feb 2 and they still don’t have any information on my refund. I was accepted on the third an they gave me march 6. You are right this is bull. How can they do this i bet they get theirs same day,so much for getting got up on my bill wtf gimme my $ beaches Reply Hi, Please see the update from the IRS http://blog-turbotax-intuit-com-develop.go-vip.co/2012/02/11/irs-updates-wheres-my-refund/ Thank you, Lisa Greene-Lewis Reply I did my taxes on January 23rd and got an email from tubo tax that it was excepted. I waited the 72hours to check the irs site it first told me that I should have dd on feb 7th. I figured since it was at night I did my tax return irs didn’t really get it until jan 24th. Well on feb 7th nothing. Then on feb 8th my fiancé got his tax return. What is funny is I am the one that did his and we use the same bank account. So I went back to the irs site and my status changed to 6 weeks. I was told by a lot of people that this means it delayed of a week. Well it’s been a week and nothing. I have called the numbers for the IRS and I get is an automated message. And that e filers should recive thier refunds in 10-21 days. Is this just bussniess days? There’s no way around it hitting 0 doesn’t work it just hangs up on you. I want my money, and don’t want to hear tubo taxes generic reply that looks copy and passed from the IRS site since this is no help to me. I have used tubo tax for 6 years and never had a problem, but I find it funny that my fiancé tax return which was a lower amount got his pretty much on time. Where mine an high amount is being held. I have also read that tubo tax’s bank will hold money to get intrest on it.(which now has me wondering) and that the 6 weeks message means money has been sent out to the bank. Can someone who is not going to give me an copy and paste reply help? Reply Hi April, Sorry for the IRS delay. Please see the update that we received from the IRS on Friday 2/10/12. This explains why some peoples tax returns are delayed and some are not. http://blog-turbotax-intuit-com-develop.go-vip.co/2012/02/11/irs-updates-wheres-my-refund/ Thank you, Lisa Greene-Lewis Reply I’m nervous. I love Turbo Tax and I know it’s not you guys fault. But I filed on the 30th, it was accepted the same day, and I should have recieved my deposit today. I went on the IRS.gov website and it said I should get it on the 14th. Why are they changing dates? If it was accepted, could they still find errors and then unaccept my file? I don’t know what’s going on and I have serious bills I would like to pay. I hope they don’t change the date again. Reply Hi Felicia, I am sorry about the delay. The IRS is experiencing processing delays. Please see the updates we just received from them today 2/10/12. Some taxpayers who filed electronically and received an acknowledgement from the IRS are concerned when they visit “Where’s My Refund” and are told that IRS has no information regarding their tax return. The IRS informed us on February 10 that this is a temporary situation and should be resolved in several days. At that time, you will be able to get an expected refund date when you visit “Where’s My Refund.” This is an IRS issue and impacts returns regardless of who sends them in to the IRS. This is not a TurboTax issue. If you have received an acknowledgement of your tax return from the IRS, then the IRS assures us they have received your return and are processing it. Information on the status of your refund will be updated in “Where’s My Refund” once your return processes. This is a temporary situation, and we expect to resolve the matter in a few days. IRS expects the vast majority of tax refunds to continue to be issued within the historical range of 10 to 21 days. The IRS has updated it’s Where’s My Refund site with additional FAQs: http://www.irs.gov/newsroom/article/0,,id=254102,00.html We want to quickly share any updates we receive through IRS because we know many of you are still waiting for your refund status and estimated direct deposit date. We really appreciate your patience in this really frustrating time and we’ll continue to provide updates as we receive them from IRS. Reply are you keeping our refounds ?turbotax? because I foud than you get the refound first from irs and than you send it to our checking account’s!!!!!!! what’s going on irs made a table where says the dates when whe supose to get our refound but anyone mach with those dates!! just thinking can you anwser? Reply Hi Goodtrie, We do not receive your tax refunds. Please see the updates we received from directly from the IRS today 2/10/2012, which will clearly explain that this is an IRS delay and has nothing to do with TurboTax. Some taxpayers who filed electronically and received an acknowledgement from the IRS are concerned when they visit “Where’s My Refund” and are told that IRS has no information regarding their tax return. The IRS informed us on February 10 that this is a temporary situation and should be resolved in several days. At that time, you will be able to get an expected refund date when you visit “Where’s My Refund.” This is an IRS issue and impacts returns regardless of who sends them in to the IRS. This is not a TurboTax issue. If you have received an acknowledgement of your tax return from the IRS, then the IRS assures us they have received your return and are processing it. Information on the status of your refund will be updated in “Where’s My Refund” once your return processes. This is a temporary situation, and we expect to resolve the matter in a few days. IRS expects the vast majority of tax refunds to continue to be issued within the historical range of 10 to 21 days. The IRS has updated it’s Where’s My Refund site with additional FAQs: http://www.irs.gov/newsroom/article/0,,id=254102,00.html We want to quickly share any updates we receive through IRS because we know many of you are still waiting for your refund status and estimated direct deposit date. We really appreciate your patience in this really frustrating time and we’ll continue to provide updates as we receive them from IRS. Thank you, Lisa Greene-Lewis Reply I filed my taxes on Sunday Feb 5th, and it was accepted by the IRS on Monday Feb 6th. As of today, Friday Feb 10 (more than 72 hours), it says that the IRS has no information on my refund. What is going on? Reply Hi Alan, Please read the IRS update on this post from today 2/10/2012 regarding the processing delays. Thank you, Lisa Greene-Lewis Reply What time should I expect my refund. My paychecks usually clear around midnight, should I expect the same? BTW you are very pretty Reply Hi Terrance, The IRS is experiencing some processing delays please read the updates here The most updated information is available through the IRS “Where’s My Refund?” tool, https://sa2.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp. Make sure to wait 72 hours after your return is accepted by IRS before you check your refund status. http://content.govdelivery.com/bulletins/gd/USIRS-282378?reqfrom=share#.TyHBCA5GIDY.twitter Thank you, Lisa Greene-Lewis Reply I filed on Feb 2. As of today when I check the wheres my refund they still don’t have any information about my refurnd. They accepted it the same day I filed. My boyfriend filed a week before me and he got his refund. When I try to call the irs all I get is a recording. I can’t get any information,I can’t talk to anyone and when I check turbotax for information all I read is a preposted message. The same one all the time. This is riduclaus. Hi Janell, I know this must be very frustrating. We have given everyone the latest update from the IRS dated 2/10/12. They are experiencing processing delays and this is an industry wide issue. Please read this blog and the update and FAQs from the IRS, which will address your concerns regarding your boyfriend receiving his refund first. We are sorry for the delay you are experiencing and hopefully you will receive your refund soon. http://blog-turbotax-intuit-com-develop.go-vip.co/2012/02/11/irs-updates-wheres-my-refund/ Thank you, Lisa Greene-Lewis Hi Debbie,my tax refund was suppose to be in my acct today,and its not.when i try to track it on irs.gov,its saying sorry no information,it could take 3 weeks.why is it saying that,it has been accepted. so why irs.gov dont have any info on it? Reply Hi Brenda, Please see the IRS update and FAQs from 2/10/12 http://blog-turbotax-intuit-com-develop.go-vip.co/2012/02/11/irs-updates-wheres-my-refund/ Thank you, Lisa Greene-Lewis Reply Hello I filed taxes on JAN 20th 2012 got accepted the same day.. My ” wheres my refund date states by FEB 7th but the turbo tax app had said at First DD date was 1/25/2012 second date was 1/30/2012 and now 2/1/2012. What are the chances of actually getting it tomorrow. Im having it put on the TT card Reply Hi Kathryn, The IRS is experiencing delays in processing some federal tax refunds due to changes in their systems. As a result, the original estimated federal refund date provided to you by TurboTax or the IRS may have changed. Your state tax refund is not affected. The most updated information is available through the IRS “Where’s My Refund?” tool, https://sa2.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp. Make sure to wait 72 hours after your return is accepted by IRS before you check your refund status. You can read the IRS update on refund status here: http://content.govdelivery.com/bulletins/gd/USIRS-282378?reqfrom=share#.TyHBCA5GIDY.twitter We understand your tax refund is important to you and we are actively working with IRS to ensure our customers’ refunds are processed as quickly as possible. Thank you, Lisa Greene-Lewis Reply BS. It’s called greed and incompetence. No respect for people. You think they would keep us posted with honest info but that’s never an option fit them. Stop changing dates losers Hi Tom, Sorry you feel that way. We know how important your tax refund is to you are and we are not changing the dates. It is related to IRS processing delays due to changes in their system. Please read the link written by the IRS on this post. We do not issue the checks. The IRS issues them. This is an industry wide issue and is not just TurboTax. You can read the IRS update on refund status here: http://content.govdelivery.com/bulletins/gd/USIRS-282378?reqfrom=share#.TyHBCA5GIDY.twitter Hopefully you received your refund or will be receiving it soon. Thank you, Lisa Greene-Lewis My refund was accepted on 20 jan 2012 and i filed for electronic deposit. about a week after that the irs tool said direct deposit would be by the 7th of feb but now it has changed to say: Your tax return has been received and is being processed. If you file a complete and accurate tax return, your refund will be issued: within six weeks of the received date. So what is the deal? Aaron Hello everyone, The IRS has updated it’s Where’s My Refund site with additional FAQs: http://www.irs.gov/newsroom/article/0,,id=254102,00.html We want to quickly share any updates we receive through IRS because we know many of you are still waiting for your refund status and estimated direct deposit date. We really appreciate your patience in this really frustrating time and we’ll continue to provide updates as we receive them from IRS. Thank you, Lisa Greene-Lewis I had the same thing happen and basically it was only delayed 1 week. My refund was supposed to deposit on the 1st and I got it on the 8th. Hi John, Yes the IRS is experiencing processing delays per the information posted on this blog. The dates on the refund cycle chart are estimates per the IRS. In addition, the IRS is experiencing additional delays. I am glad you received your refund and I hope everyone else receives them as soon as possible. Thank you, Lisa Greene-Lewis I received a notice thru my turbo tax that my refund was accepted by the IRS,I filed my taxes last friday 01/27 and it was accepted that same day!!! When do you think I should receive my refund!! Reply Hi Nyria, Please see the IRS refund status update link on this post. Thank you, Lisa Greene-Lewis Reply how do i know if my taxes was accept, and when will i get my refund Reply Hi Linda, You will receive a notice of acceptance from the IRS. They are experiencing some delays. See below: Thank you for contacting TurboTax. The IRS is experiencing delays in processing some federal tax refunds due to changes in their systems. As a result, the original estimated federal refund date provided to you by TurboTax or the IRS may have changed. Your state tax refund is not affected. The most updated information is available through the IRS “Where’s My Refund?” tool, https://sa2.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp. Make sure to wait 72 hours after your return is accepted by IRS before you check your refund status. You can read the IRS update on refund status here: http://content.govdelivery.com/bulletins/gd/USIRS-282378?reqfrom=share#.TyHBCA5GIDY.twitter We understand your tax refund is important to you and we are actively working with IRS to ensure our customers’ refunds are processed as quickly as possible. Thank you, Lisa Greene-Lewis Reply The comments are the same. Mine still says processing by the 7th. that is 2 weeks after the fact. Hi Debbie, Please see the updates from the IRS on this post. Thank you, Lisa Greene-Lewis I think eyrbveody is entitled to their own views but I believe a few of your arguments might b… I looked up the schedule for payments from irs for 2012 and it said if filed by 01/19/2012 you would receive it by Jan 26. when checking on irs wheres my refund i cant get any status on any accepted returns or on sbbtral. no info available…1 refund accepted on the 18th says refund will come on Feb 7th yet sbbtral has no info…what is going on Reply Hi Debbie, The IRS is experiencing delays. Please see the cause and information from the IRS here: Thank you for contacting TurboTax. The IRS is experiencing delays in processing some federal tax refunds due to changes in their systems. As a result, the original estimated federal refund date provided to you by TurboTax or the IRS may have changed. Your state tax refund is not affected. The most updated information is available through the IRS “Where’s My Refund?” tool, https://sa2.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp. Make sure to wait 72 hours after your return is accepted by IRS before you check your refund status. You can read the IRS update on refund status here: http://content.govdelivery.com/bulletins/gd/USIRS-282378?reqfrom=share#.TyHBCA5GIDY.twitter We understand your tax refund is important to you and we are actively working with IRS to ensure our customers’ refunds are processed as quickly as possible. Thank you, Lisa Greene-Lewis Reply I e-filed my Federal Taxes on 2/06/12. The IRS Where’s My Refund site changed my refund date three different times and now just says “being processed.” 57 days later, still waiting for my refund! Reply Remember, unless you had tax credits, if you received a refund, you paid too much in taxes during the year. The ‘refund’ is your money, not the IRS’s. Reply I just added this feed to my bkakmoros. I have to say, I really enjoy reading your blogs. Keep it up! Reply Hi Mariam, Thank you! Glad you enjoy them. Lisa Greene-Lewis Thank you for your weitbse post. Manley and I are actually saving for a new e-book on this subject matter and your article has made all of us to save our own money. Your ideas really solved all our inquiries. In fact, greater than what we had known before we discovered your superb blog. I no longer have doubts and also a troubled mind because you truly attended to our needs right here. Thanks Reply Thank you. We are glad you enjoy it. Check back for more up to date tax topics. Thank you, Lisa Greene-Lewis Leave a ReplyCancel reply Browse Related Articles Crypto Understanding Crypto and Capital Gains Work 7 Things You Need to Know About the New Business Report… Work Using Form 8829 to Write-Off Business Use of Your Home Tax Tips Roth 403(b) vs. Roth IRA: Which Should You Invest In? 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I have filled my tax on February 20th 2019 on turbo taxes on line and it is accepted but until now I have not receive any, what I have to do please help Reply
Hi Nervine, If you have an IRS acknowledgement then they are processing the return. If the return has been accepted then check the status of the tax refund via IRS “Where’s My Refund?” tool, https://www.irs.gov/refunds. Please note you will need the following information when checking on your refund status: Social security number or ITIN Your filing status Your exact refund amount Thank you Reply
I efiled my tax return and now I get a letter saying that the IRS needs more information about who I am Reply
Hello my name is Aeriel, I defiled on Jan. 29,2019 and my taxes were accepted immediately. Now I understand that with me filing EITC that the wait would be longer, no biggie but it is now March 11th and nothing. The WMF site says recieved but processing, WTH why is it taking so long? Makes me feel like I did something wrong. I file with TurboTax with great certainty that everything is being processed correctly and what I luv about them, that if it isn’t then they will not allow you to proceed until the problem is corrected. What can I do, or what is the problem? Can someone please help me understand this issue? Please and Thank you Reply
My refund was accepted on Jan 22, but WMRhas no info on it. When will I know something, it’s now February 25th.. Reply
I filed my taxes electronically 3/10 on turbo tax and e file status is still accepted and when I call or go to where is my refund there I no information available. Who do I call. It has been past 21 days now. Reply
I filed Feb 6, 2015 by turbo tax and still no info on where’s my refund…Called they don’t answer they never responded back when letter was sent. Please help me I’m tired of this supported tax malfunction. Reply
My check was initially mailed on 7/21/14, but I still had not received it as of 8/16 and per WWR I was not permitted to call them to check on the check until 8/18. I checked WMR everyday out of habit. This morning I got a msg telling me that my check was undeliverable as addressed and returned. WHAT, the IRS has sent me two additional letters this pass month and they both were delivered to me without a problem. I will be giving them a call on Mon with the ref# that was provided. Blessings everyone! . Reply
I’ve been waiting for my refund from last year it was because the post office sent it back to the IRS I put a change of address in and still have not heard anything Reply
my taxes were sent to a wrong account by preparer through taxact. it was direct deposited using account now in 2010. Irs has traced it twice and i was eventually informed by irs that accountnow still had it and they gave me information on account number. ive talked to several people,several dept. gave all requested documents proving im owner of that check and told them irs said the procedure was for them to return it to the originator. There response was blocking my account, blocking my phone and any account ive used to get through automated service to agent. After months and months of apoligizing and transfering back in forth depts with BS, i cant even get through to resolve anything. I dont understand how they are BBB accredited and are not being held responsible. i also filed a complaint with BBB where i got a response from accountnow stating that they wanted to resolve issue and included an email address to correspond to and i did, they still havent replied Reply
Estate received notice of 2012 refund in excess of $3000.00 but, needed death certificates. Certificates were sent however, every 90 days estate receives a letter stating that the IRS needs another 90 days to investigate. I would to close estate what can I do to get this refund. Have called but, to no avail. Estate Reply
i did call the irs thousand if time to inform them that i have not recieved it yet so thats when i did the refund trace in march and they said it takes six weeks ok i had to sign another form because i didnt sign the first form so the process started all over again my thing it looks like they would cancel the check and send me a knew one but i have to call back the first week of june this process is very frustrating to me and so unfair…. Reply
Hi Renita, It sounds like you might want to call the IRS Taxpayer Advocate’s office – they are there to make sure that you are being treated fairly by IRS and they can explain any options you might have, like changing to Direct Deposit instead of waiting for a check to be mailed. The number for the Taxpayer Advocate’s office is 1-877-777-4778 and you can learn more about their services at http://www.irs.gov/advocate/article/0,,id=212313,00.html Good luck! Thank you, Denise Elliott Reply
I filed my refund on Jan 21,2012 and it is now May 16,2012 and still no refund i had to do a refund trace why is it taking so long to recieve my money this is absolutely a shame the irs said that the check was mailed back in feb2,2012 but i didnt recieve it what else can be done i really need my refund like yesterday!!!!!!! Reply
Hi Renita, Did you ask IRS which address they mailed your refund check? If your mailing address matches the information that IRS has in their system for where they mailed the check then you should call them back at 1-800-829-4477 to let them know that the check has gone missing. They will cancel the first check and issue another one if they know that you haven’t received anything yet. They can also do that if your mailing address was correct in their system but you still haven’t received anything from them five months later. I hope this helps. Thank you, Denise Reply
I recieved a letter in the mail stating that the IRS owes me money from 2010 I guess I didnt think I even made enough $ to file now they told me they tried to deposit in a old acct.and tat acct is now closed so they wil send it by mail,what or where do I check the status Reply
Hi Lisa. I read your blog about the refund delays. I see that it said as of February 10, the problem would be resolved in several days. Are they still having the same issue? It’s been weeks now since February 10. I e-filed last week and received an email from turbo tax that evening saying my return was accepted. However, there is no information at all on the IRS where’s my refund site. It just says check back in a week. It’s almost as if they haven’t received my return. Should I be concerned? Is this happening to others and do you have any further updates? I’m worried. Thanks. Reply
I e-filed and was accepted on March 9th…No info was available 72 hours later on WMR…on the 4th day WMR said accepted and being processed. However, there would also be times when I checked WMR and got that no info available are ya sure you entered the correct information prompt. On Wed 14th WMR said my refund would be DD on March 16th…(or by March 21) that DD message kept disappearing and then reappearing. As recently as last night the DD date was there and then 20 mins later it said no info available. My DD refund was deposited to my TT card at about 7 AM this morning. However, WMR says “no information available.” It would appear that the WMR site is unreliable. Not scientific…, but i think the problems are with the IRS and not so much with turbo tax Reply
TurboTax is a joke. I filed my taxes on January 17. Turbotax claimed the IRS accepted the filing. I never get a refund and when contacting TURBOTAX– just responses about IRS delays–including a response from this blog that directs me to a website talking about the IRS delays. HOWEVER, the problem was with TURBOTAX. I finally contacted the IRS which transferred me to a specific section of the IRS that is dealing with TURBOTAX problems. Seems TURBOTAX did not send my information correctly. Amounts, especially bank account info, was garbled when sent from TURBOTAX. Call the IRS folks,and get your return resent and request a paper check. Reply
Hi Bernice, I also wanted to explain that when you are notified that your tax return was accepted, that information comes directly from the IRS. If you have incorrect social security numbers or certain errors the IRS will reject your return. Acceptance or rejection of your tax return comes to us directly from the IRS so the IRS must have received your tax return. If your info was garbled, your tax return would not have been accepted. Thank you, Lisa Greene-Lewis Reply
Acceptance was NOT due to any errors on my part. SSN, etc. were ALL correct. The problem was with Turbotax incorrectly submitting the information. Sorry, but I verified all the numbers that Turbotax has on file with the information submitted to the IRS. Yes, the IRS has delayed some tax returns because of anti-fraud measures, etc. but mine was NOT one of those. I have already verified the problem with technical folks at Turbotax as well as with the IRS. Turbotax had to “fix” the problem and resubmit the correct information for me.
Hi, I think you misunderstood my comment. I was not saying you did anything wrong. I said we received your acceptance directly from the IRS and if they accepted your tax return it was filed correctly. Now if your bank info was garbled that is an issue that I have not heard about. I’m glad they were able to resubmit your tax return. Thank you, Lisa
my refund was dd in to the bank on the 6th of feburary and it was return because my card was close for security purposes about 3weeks ago. and i also called irs to see if they recieved but they have not so what can i do? Reply
Hi Sheka, They should receive your tax refund. If your card is closed for security purposes the bank sends your refund back to the IRS. The IRS is supposed to issue you a check once they determine you should receive the tax refund. I would keep checking with them to find out the status. Thank you, Lisa Greene-Lewis Reply
Still waitng filed taxes on feb 4 irs told me itv would be deposited on the 15 of the month its now the22 and still nothing. Reply
Hi Paul, The IRS is experiencing processing delays. Please see the update the IRS gave us on 2/10/12: http://blog-turbotax-intuit-com-develop.go-vip.co/2012/02/11/irs-updates-wheres-my-refund/ If your tax return was accepted you should receive your refund soon. Thank you, Lisa Greene-Lewis Reply
at least you have a date. I file and was accepted Feb 2 and they still don’t have any information on my refund.
Hi, Please see the update from the IRS http://blog-turbotax-intuit-com-develop.go-vip.co/2012/02/11/irs-updates-wheres-my-refund/ Thank you, Lisa Greene-Lewis Reply
I did my taxes on January 23rd and got an email from tubo tax that it was excepted. I waited the 72hours to check the irs site it first told me that I should have dd on feb 7th. I figured since it was at night I did my tax return irs didn’t really get it until jan 24th. Well on feb 7th nothing. Then on feb 8th my fiancé got his tax return. What is funny is I am the one that did his and we use the same bank account. So I went back to the irs site and my status changed to 6 weeks. I was told by a lot of people that this means it delayed of a week. Well it’s been a week and nothing. I have called the numbers for the IRS and I get is an automated message. And that e filers should recive thier refunds in 10-21 days. Is this just bussniess days? There’s no way around it hitting 0 doesn’t work it just hangs up on you. I want my money, and don’t want to hear tubo taxes generic reply that looks copy and passed from the IRS site since this is no help to me. I have used tubo tax for 6 years and never had a problem, but I find it funny that my fiancé tax return which was a lower amount got his pretty much on time. Where mine an high amount is being held. I have also read that tubo tax’s bank will hold money to get intrest on it.(which now has me wondering) and that the 6 weeks message means money has been sent out to the bank. Can someone who is not going to give me an copy and paste reply help? Reply
Hi April, Sorry for the IRS delay. Please see the update that we received from the IRS on Friday 2/10/12. This explains why some peoples tax returns are delayed and some are not. http://blog-turbotax-intuit-com-develop.go-vip.co/2012/02/11/irs-updates-wheres-my-refund/ Thank you, Lisa Greene-Lewis Reply
I’m nervous. I love Turbo Tax and I know it’s not you guys fault. But I filed on the 30th, it was accepted the same day, and I should have recieved my deposit today. I went on the IRS.gov website and it said I should get it on the 14th. Why are they changing dates? If it was accepted, could they still find errors and then unaccept my file? I don’t know what’s going on and I have serious bills I would like to pay. I hope they don’t change the date again. Reply
Hi Felicia, I am sorry about the delay. The IRS is experiencing processing delays. Please see the updates we just received from them today 2/10/12. Some taxpayers who filed electronically and received an acknowledgement from the IRS are concerned when they visit “Where’s My Refund” and are told that IRS has no information regarding their tax return. The IRS informed us on February 10 that this is a temporary situation and should be resolved in several days. At that time, you will be able to get an expected refund date when you visit “Where’s My Refund.” This is an IRS issue and impacts returns regardless of who sends them in to the IRS. This is not a TurboTax issue. If you have received an acknowledgement of your tax return from the IRS, then the IRS assures us they have received your return and are processing it. Information on the status of your refund will be updated in “Where’s My Refund” once your return processes. This is a temporary situation, and we expect to resolve the matter in a few days. IRS expects the vast majority of tax refunds to continue to be issued within the historical range of 10 to 21 days. The IRS has updated it’s Where’s My Refund site with additional FAQs: http://www.irs.gov/newsroom/article/0,,id=254102,00.html We want to quickly share any updates we receive through IRS because we know many of you are still waiting for your refund status and estimated direct deposit date. We really appreciate your patience in this really frustrating time and we’ll continue to provide updates as we receive them from IRS. Reply
are you keeping our refounds ?turbotax? because I foud than you get the refound first from irs and than you send it to our checking account’s!!!!!!! what’s going on irs made a table where says the dates when whe supose to get our refound but anyone mach with those dates!! just thinking can you anwser? Reply
Hi Goodtrie, We do not receive your tax refunds. Please see the updates we received from directly from the IRS today 2/10/2012, which will clearly explain that this is an IRS delay and has nothing to do with TurboTax. Some taxpayers who filed electronically and received an acknowledgement from the IRS are concerned when they visit “Where’s My Refund” and are told that IRS has no information regarding their tax return. The IRS informed us on February 10 that this is a temporary situation and should be resolved in several days. At that time, you will be able to get an expected refund date when you visit “Where’s My Refund.” This is an IRS issue and impacts returns regardless of who sends them in to the IRS. This is not a TurboTax issue. If you have received an acknowledgement of your tax return from the IRS, then the IRS assures us they have received your return and are processing it. Information on the status of your refund will be updated in “Where’s My Refund” once your return processes. This is a temporary situation, and we expect to resolve the matter in a few days. IRS expects the vast majority of tax refunds to continue to be issued within the historical range of 10 to 21 days. The IRS has updated it’s Where’s My Refund site with additional FAQs: http://www.irs.gov/newsroom/article/0,,id=254102,00.html We want to quickly share any updates we receive through IRS because we know many of you are still waiting for your refund status and estimated direct deposit date. We really appreciate your patience in this really frustrating time and we’ll continue to provide updates as we receive them from IRS. Thank you, Lisa Greene-Lewis Reply
I filed my taxes on Sunday Feb 5th, and it was accepted by the IRS on Monday Feb 6th. As of today, Friday Feb 10 (more than 72 hours), it says that the IRS has no information on my refund. What is going on? Reply
Hi Alan, Please read the IRS update on this post from today 2/10/2012 regarding the processing delays. Thank you, Lisa Greene-Lewis Reply
What time should I expect my refund. My paychecks usually clear around midnight, should I expect the same? BTW you are very pretty Reply
Hi Terrance, The IRS is experiencing some processing delays please read the updates here The most updated information is available through the IRS “Where’s My Refund?” tool, https://sa2.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp. Make sure to wait 72 hours after your return is accepted by IRS before you check your refund status. http://content.govdelivery.com/bulletins/gd/USIRS-282378?reqfrom=share#.TyHBCA5GIDY.twitter Thank you, Lisa Greene-Lewis Reply
I filed on Feb 2. As of today when I check the wheres my refund they still don’t have any information about my refurnd. They accepted it the same day I filed. My boyfriend filed a week before me and he got his refund. When I try to call the irs all I get is a recording. I can’t get any information,I can’t talk to anyone and when I check turbotax for information all I read is a preposted message. The same one all the time. This is riduclaus.
Hi Janell, I know this must be very frustrating. We have given everyone the latest update from the IRS dated 2/10/12. They are experiencing processing delays and this is an industry wide issue. Please read this blog and the update and FAQs from the IRS, which will address your concerns regarding your boyfriend receiving his refund first. We are sorry for the delay you are experiencing and hopefully you will receive your refund soon. http://blog-turbotax-intuit-com-develop.go-vip.co/2012/02/11/irs-updates-wheres-my-refund/ Thank you, Lisa Greene-Lewis
Hi Debbie,my tax refund was suppose to be in my acct today,and its not.when i try to track it on irs.gov,its saying sorry no information,it could take 3 weeks.why is it saying that,it has been accepted. so why irs.gov dont have any info on it? Reply
Hi Brenda, Please see the IRS update and FAQs from 2/10/12 http://blog-turbotax-intuit-com-develop.go-vip.co/2012/02/11/irs-updates-wheres-my-refund/ Thank you, Lisa Greene-Lewis Reply
Hello I filed taxes on JAN 20th 2012 got accepted the same day.. My ” wheres my refund date states by FEB 7th but the turbo tax app had said at First DD date was 1/25/2012 second date was 1/30/2012 and now 2/1/2012. What are the chances of actually getting it tomorrow. Im having it put on the TT card Reply
Hi Kathryn, The IRS is experiencing delays in processing some federal tax refunds due to changes in their systems. As a result, the original estimated federal refund date provided to you by TurboTax or the IRS may have changed. Your state tax refund is not affected. The most updated information is available through the IRS “Where’s My Refund?” tool, https://sa2.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp. Make sure to wait 72 hours after your return is accepted by IRS before you check your refund status. You can read the IRS update on refund status here: http://content.govdelivery.com/bulletins/gd/USIRS-282378?reqfrom=share#.TyHBCA5GIDY.twitter We understand your tax refund is important to you and we are actively working with IRS to ensure our customers’ refunds are processed as quickly as possible. Thank you, Lisa Greene-Lewis Reply
BS. It’s called greed and incompetence. No respect for people. You think they would keep us posted with honest info but that’s never an option fit them. Stop changing dates losers
Hi Tom, Sorry you feel that way. We know how important your tax refund is to you are and we are not changing the dates. It is related to IRS processing delays due to changes in their system. Please read the link written by the IRS on this post. We do not issue the checks. The IRS issues them. This is an industry wide issue and is not just TurboTax. You can read the IRS update on refund status here: http://content.govdelivery.com/bulletins/gd/USIRS-282378?reqfrom=share#.TyHBCA5GIDY.twitter Hopefully you received your refund or will be receiving it soon. Thank you, Lisa Greene-Lewis
My refund was accepted on 20 jan 2012 and i filed for electronic deposit. about a week after that the irs tool said direct deposit would be by the 7th of feb but now it has changed to say: Your tax return has been received and is being processed. If you file a complete and accurate tax return, your refund will be issued: within six weeks of the received date. So what is the deal? Aaron
Hello everyone, The IRS has updated it’s Where’s My Refund site with additional FAQs: http://www.irs.gov/newsroom/article/0,,id=254102,00.html We want to quickly share any updates we receive through IRS because we know many of you are still waiting for your refund status and estimated direct deposit date. We really appreciate your patience in this really frustrating time and we’ll continue to provide updates as we receive them from IRS. Thank you, Lisa Greene-Lewis
I had the same thing happen and basically it was only delayed 1 week. My refund was supposed to deposit on the 1st and I got it on the 8th.
Hi John, Yes the IRS is experiencing processing delays per the information posted on this blog. The dates on the refund cycle chart are estimates per the IRS. In addition, the IRS is experiencing additional delays. I am glad you received your refund and I hope everyone else receives them as soon as possible. Thank you, Lisa Greene-Lewis
I received a notice thru my turbo tax that my refund was accepted by the IRS,I filed my taxes last friday 01/27 and it was accepted that same day!!! When do you think I should receive my refund!! Reply
Hi Nyria, Please see the IRS refund status update link on this post. Thank you, Lisa Greene-Lewis Reply
Hi Linda, You will receive a notice of acceptance from the IRS. They are experiencing some delays. See below: Thank you for contacting TurboTax. The IRS is experiencing delays in processing some federal tax refunds due to changes in their systems. As a result, the original estimated federal refund date provided to you by TurboTax or the IRS may have changed. Your state tax refund is not affected. The most updated information is available through the IRS “Where’s My Refund?” tool, https://sa2.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp. Make sure to wait 72 hours after your return is accepted by IRS before you check your refund status. You can read the IRS update on refund status here: http://content.govdelivery.com/bulletins/gd/USIRS-282378?reqfrom=share#.TyHBCA5GIDY.twitter We understand your tax refund is important to you and we are actively working with IRS to ensure our customers’ refunds are processed as quickly as possible. Thank you, Lisa Greene-Lewis Reply
I looked up the schedule for payments from irs for 2012 and it said if filed by 01/19/2012 you would receive it by Jan 26. when checking on irs wheres my refund i cant get any status on any accepted returns or on sbbtral. no info available…1 refund accepted on the 18th says refund will come on Feb 7th yet sbbtral has no info…what is going on Reply
Hi Debbie, The IRS is experiencing delays. Please see the cause and information from the IRS here: Thank you for contacting TurboTax. The IRS is experiencing delays in processing some federal tax refunds due to changes in their systems. As a result, the original estimated federal refund date provided to you by TurboTax or the IRS may have changed. Your state tax refund is not affected. The most updated information is available through the IRS “Where’s My Refund?” tool, https://sa2.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp. Make sure to wait 72 hours after your return is accepted by IRS before you check your refund status. You can read the IRS update on refund status here: http://content.govdelivery.com/bulletins/gd/USIRS-282378?reqfrom=share#.TyHBCA5GIDY.twitter We understand your tax refund is important to you and we are actively working with IRS to ensure our customers’ refunds are processed as quickly as possible. Thank you, Lisa Greene-Lewis Reply
I e-filed my Federal Taxes on 2/06/12. The IRS Where’s My Refund site changed my refund date three different times and now just says “being processed.” 57 days later, still waiting for my refund! Reply
Remember, unless you had tax credits, if you received a refund, you paid too much in taxes during the year. The ‘refund’ is your money, not the IRS’s. Reply
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Thank you. We are glad you enjoy it. Check back for more up to date tax topics. Thank you, Lisa Greene-Lewis