Announcements Where’s my refund? Read the Article Open Share Drawer Share this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Pinterest (Opens in new window)Click to print (Opens in new window) Written by TurboTaxBlogTeam Published Jan 27, 2010 - [Updated Feb 16, 2012] 2 min read Important IRS Update: Some taxpayers who filed electronically and received an acknowledgement from the IRS are concerned when they visit “Where’s My Refund” and are told that IRS has no information regarding their tax return. The IRS informed us on February 10 that this is a temporary situation and should be resolved in several days. At that time, you will be able to get an expected refund date when you visit “Where’s My Refund.” This is an IRS issue and impacts returns regardless of who sends them in to the IRS. This is not a TurboTax issue. If you have received an acknowledgement of your tax return from the IRS, then the IRS assures us they have received your return and are processing it. Information on the status of your refund will be updated in “Where’s My Refund” once your return processes. This is a temporary situation, and we expect to resolve the matter in a few days. IRS expects the vast majority of tax refunds to continue to be issued within the historical range of 10 to 21 days. Also, please see additional information on this link: The IRS has updated it’s Where’s My Refund site with additional FAQs: http://www.irs.gov/newsroom/article/0,,id=254102,00.html Good question. In fact, it’s one of the most common questions we get at TurboTax. And no wonder. If you’re getting money back, you obviously want to know when it’ll be in your bank account. While the IRS explicitly states it doesn’t guarantee a specific date for depositing a refund, the general rule of thumb for e-filed returns with direct deposit is this: if you e-file your return by noon Thursdays, you’ll see your refund deposit the following Friday. If you e-filed between Jan. 15 and Jan. 21 and opted for direct deposit, the IRS says it should be in your bank account on Jan. 29. If you chose to get a paper check, that will be mailed Feb. 5. If you want a specific answer, just go to Where’s My Refund? You’ll need to provide some simple information from your tax return: • Your Social Security Number (or Individual Taxpayer Identification Number) • Your Filing Status • The exact dollar amount of your refund E-filers can get their refund information 72 hours after the IRS acknowledges your return has been accepted. So, if you e-file your return on Jan. 30 and you’re still waiting for your refund on Feb. 30, you know there’s a problem. Time to give the IRS a jingle. You can get your refund status information by calling 1-800-829-1954 or 1-800-829-4477. Previous Post Why Intuit Believes in Free File Next Post What the Middle Class Tax Credits Could Mean for You Written by TurboTaxBlogTeam More from TurboTaxBlogTeam 560 responses to “Where’s my refund?” « Older Comments Newer Comments » I called the IRS about my letter and they said that my refund is in suspension and could not tell me for how long. I asked her what they needed from me since I dont have a W-2 and she said she did not know. I checked both the WMR and the automated telephone system and neither one has been updated for my file and still say that my refund is still pending… I filed my taxes on 01/18/10 through Turbo Tax, they were accepted on the same day. I was to receive my DD on 01/29/10 and I got nothing. I waited another week and still nothing. I kept checking the WMR site and it kept saying that my taxes were still processing. I also called the IRS to to be told the same thing. I finally got a letter on 02/12/10 dated on 02/10/10 and the letter is asking me for more information regarding my return. It is asking for my W-2’s however I own my own business and dont have any W-2’s. According to this letter I have 20 days from the date of the letter to respond. My questions are how can they want my W-2’s when I dont have them and what happens if I dont respond? Reply I filed mine on 02-06..It was received and processed and I was told by the IRS that it would be DD on 02-19….I now show on IRS website that it WAS deposited on 02-19 but TT shows nothing and I cannot call them back until 02-25 since the IRS takes longer than expected. ALSO.. I called them and they are 2 hours behind me.. Im on central time and they are on pacific time so this was the first excuse… Now they are telling me to call the IRS and make sure they have the routing number and account number right.. I got the prepaid visa from them.. Why am I having to give the IRS the information these people were supposed to have taken care of.. I am very disappointed in TT and I will never use them again.. Reply I efiled my taxes and had them mailed to me. Whenever I checked it gave me the 152 tax topic info. On the day they mailed out my taxes I got th 203 tax topic. However, when I call the offset number it says I owe nothing. What is the deal? Reply I efiled 1/13 and the IRS accepted on 1/17 and TT said I should have it deposited 1/29. WMR now says refernce code 1102 and I still haven’t gotten my money. I called the IRS and they said it could be another 30 days! What is going on? Anyone else with the same problem get their money yet? Reply Don’t call MetaBank-call the IRS! I will not be using TT next year! Reply Well i was freaking out because first the irs website said i was going to get my tax return on february 12th then the 16th and the the 23rd! So i checked some blogs and it was happening to 100’s of people. Well I checked my status again on the 17th and now the irs website says i am getting my tax return on the If you are delayedi think it is for a good reason! Reply Reading this puts me a little more at ease knowing that I am not alone in this issue. As I sit here impatiently looking for my refund, I really hope that whatever the issue is causing this delay, that it is thoroughly reviewed and quickly resolved. Thanks to everyone that took the time to post a comment, it definitely provided SOME relief. Reply I filed my taxes on 01/18/10 through Turbo Tax, they were accepted on the same day. I was to receive my DD on 01/29/10 and I got nothing. I waited another week and still nothing. I kept checking the WMR site and it kept saying that my taxes were still processing. I also called the IRS to to be told the same thing. I finally got a letter on 02/12/10 dated on 02/10/10 and the letter is asking me for more information regarding my return. It is asking for my W-2’s however I own my own business and dont have any W-2’s. I called the IRS yesterday and asked what was the status of my return and they could only tell me that my return is in suspension and she did not know for how long. According to this letter I have 20 days from the date of the letter to respond. My questions are how can they want my W-2’s when I dont have them and what happens if I dont respond? Reply Regarding that Code 1201. My preparer filed on the 26th. Accpeted on the 27th. DD expected on the 6th. NOTHING!! After reading this blog, I called him. It was rejected BECAUSE OF THAT STIMULUS check. I did not report it because I did not get a form for reporting this money. Wasn’t it free gracias?? It was re(filed) and accepted Reply ****UPDATE**** I was able to speak to a representative at Meta Bank about our refund. The WMR stated that our direct deposit was made on February 12, 2010 but nothing showed up on Meta Bank’s site except for the deduction info (go figure!) At first the rep denied the fact that the IRS made the direct deposit until I told her that I spoke to them just beforing calling Meta Bank. I informed her that the WMR originally said that we should call them on 2-16 if we had not received our DD but had changed it with the last message saying that the DD has been made. I called back again and the second rep told me the following: the IRS makes the direct deposit (DD) on Friday but Meta Bank doesn’t receive the actual money until Wednesday (2-17). That’s not all! They inturn told us that we probably won’t see the money until Friday (2-19). I did speak to her also about ALL the issues with the other on-line Tax Preparer clients whose monies had been sent to the WRONG bank because of some last minute Federal Banking changes. Another strange thing was that she said the transfer of funds were not being “electronically” transmitted between the IRS and Meta Bank. Only from Meta Bank to OUR personal bank! (What bank is using paper to transfer monies?!) She acknowledged that there was a problem but would not commit to the allegations. I will be requesting a refund of the $29.95 charged by Meta Bank. I hope this will help others in search of their REFUNDS! Have a blessed and joyous day! Reply WMR said my refund check was mailed on 2/11 (a Thursday) and I received it today 2/16 (a Tuesday). It took 2 days to receive it, which came from the treasury financial management office in Philidelphia since I live in Massachusetts. Just wanted to let everyone know That the IRS payment for last Friday went out fine, and if yours was schelduled to be D.D. or mailed on the 11th/12th, you should be getting it soon. The checks are mailed from one of 4 branches of the Treasury’s Financial Management Regional Financial Center. The one you are closet to will mail your check, and you can guess what day it will arrive, I did this method and was exactly right. If you choose Direct Deposit it can be delayed due to what bank you use, and their methods. Monday was a holiday, which can delay things. Just thought I’d share my experience since I’m very happy my check came 🙂 Reply Filed with TT, as always. Opted to recieve my refund with a prepaid visa. BIG MISTAKE!! Recieved my notice that my money was deposited at the Columbus Bank & Trust. Even got an ABA/Routing number and account number. Recieved notice that my money was deposited Jan. 29th. Didn’t get my card, so I called Columbus Bank & Trust. They don’t have anything on me, or my money. Said Greendot Corp. has my money. So…I call them. Twice, they have said they sent me a card. (2 diffierent cards). Call a 3rd time and told I will be sent a refund check overnight. Nothing….Contacted TT today, and learn that Metabank is who has my money! News to me! I will call Metabank first thing in the morning to see what they tell me. Then I will follow up with the IRS to inform them of what has happened. My money is SOMEWHERE Reply my husband and i filed our taxes on Jan 29th and were suppose to get out refund on Feb 12th DD… IRS website said there was a delay, 1201 ref number… we called Friday… nothing they tell us to call back today (Monday)… we call back today and find out that our refund is being delayed until March 12th!!!! no reasons given… no on knows why… anyone else get anything like this? Reply I THINK WE NEED TO CONTACT THE MEDIA. I E-MAILED TO SANDRA BULLOCK AT USA TODAY; THIS MORNING. HAVING THE SAME PROBLEM ACCEPTED ON 1/19 WITH A DD OF 1/29 NOTHING YET. KEEP GETTING DIFFERENT ANSWERS FROM THE IRS REP. IN ERROR SOLUTION DEPT. OUT OF ERROR SOLUTION DEPT. NO ONE CAN TELL YOU ANYTHING, PEOPLE NEED THEIR MONEY. NEED TO INVOLVE THE MEDIA TO HELP US LITTLE PEOPLE OUT. I USED TAXACT. I BELIEVE IT HAS SOMETHING TO DO WITH THE NEW EDUCATION CREDIT BUT OF COURSE THE IRS IS NOT SAYING THAT. A LOT OF MY FRIENDS USE THAT CREDIT AND I THINK THAT IT IS A COINCIDENCE THAT SOME OF THE SAME PEOPLE ARE NOT RECEIVING THEIR DD WHEN PROMISED. Reply ok, so ive been reading comments on here and didnt want to post anything until my refund date came. I filed on jan 28th it was accepted on the 29th, i recieved my state taxes on feb. 5th and was told to expect my federal on the 12th. I HAVENT RECIEVED ANYTHING AND I AM FURIOUS! THIS IS THE LAST TIME I WILL USE TURBO TAX. IVE NEVER HAD A PROBLEM WITH THEM IN THE PAST, IVE USED THEM 3 OTHER TIMES. THIS IS IT FOR ME, SOMETHING REALLY NEEDS TO BE DONE ABOUT THIS!!!!! Reply I was supposed to receive my refund two days ago (12th), now the IRS website is telling me that it will be deposited before the 23rd. I’ve been using TT for 8 years and I always had to pay the Santa Barbara bank to get my refund deposited into my account, but this year there was no option for that. I e-filed it and that was it. I didn’t get a confirmation from Santa Barbara or Meta Bank about my refund….. Do any of you know if this is something new this year? I went into the Santa Barbara/ Meta Bank website and I get the following message: “Sorry, but no record was found matching the SSN.” Reply I filed on 01/18/10 and just got my letter on 02/13/10. The letter is dates on 02/10/10…22 days after I filed… It wants my W-2 but I own my own business and dont have a W-2. It says I have 20 days to send it to them from the date of the letter and if I dont my refund will be reduced. They also said that once they receive my information that it will take 6-8 weeks to process the return. I am going to have to call them on Tuesday. The WMR still has not updated this information and neither has the automated system. I hope you get better news.. Reply well well i hope we have not been lied to i am waiting all so no word Reply Same problem…my return was received and accepted on Feb 3rd. All of my turbo tax e-mails say DD on 2/12/10. IRS Where’s My Refund initially said I would receive my return no later than 2/16/2010 with DD scheduled for 2/12/2010. Checked my acct today and no return deposited, IRS website says Feb 23rd now, and MetaBank says they have not received my refund information at all. However, MetaBank does have information on who I filed my return with and what deductions and fees would be coming out of my return. If they have not received my return yet, how do they know who I filed it with and what my deductions and fees are? Reply My husband and I both are having the same problem with IRS we filed our taxes on 1/15/2010 and it was accepted by IRS on 1/18/2010 was suppose to have our refund by 1/29/2010 but nothing so when i called them they told me our return was sent to their error resolution depart. do to a system error for some reason or another they claim the computer was unable to process our return so they have to have it done manually i guess. But til this day we still haven’t recieved it. I called again this past week and was told they were putting in a referral for us to see why it’s taking so long and that I should wait another 30 days. That will be 2 months since we filed our return.I honestly don’t know what is going on I get alot of different stories about it being in error then i’m told it’s no longer in error. I don’t know if IRS knows what they are doing or talking about. As like alot of ya’ll we really need our money everyone we did our returns with have been gotten their money on the 29 of Jan as told we all should. Reply Turbo Tax must not check their live community often…. type in these questions and look at ALL the people going through the same thing: I have stuff all over the TT sites…and EVERYONE has a direct answer. Search these questions and look at what other people are being told…. Has anyones refund been pushed back? The irs website says should receive by Feb 9. 2010 where’s my money? Does anyone know what reference code 1102 means for federal returns? I have waited over 3 weeks for my refund and the IRS has NOTHING!! is this happening to anyone else? the irs excepted my return on 1/17, but they still cannot provide any inf. on my refund Reply I am having the same problem Kelly! I did my taxes on the Jan. 14th and everything was accepted Jan. 16th. I was told my refund would be in my account on Jan. 29th and nothing! I am so frustrated with this. I have been on the phone with the IRS for weeks and still nothing. I check the site and I get that damn 1102 reference number. What is going on? I have been using Turbo Tax for the last few years and never had a problem, but next year I will definitely be reviewing my options! Good luck to you all! Reply Used Turbo Tax to efile, I was told I would get my ACH refund February 12. February 12 came and went, nothing. Went into the Meta Bank website, they have not record of receiving my taxes. IRS Where’s my refund said I would receive my refund February 16. Now IRS.gov says I will receive my refund February 23. Ok, I don’t know who keeps pushing things back a week here, a week there. I guess next it will be some time in March? April? May? Reply Good Day Everyone, I feel so much better after reading all of the submitted comments. We were scheduled to have a direct deposit on Feb. 16. Needless to say, that hasn’t happened yet. What really alarmed me was when I went on the “Where’s My Refund” site and I got the following message: We are sorry, we cannot provide any information about your refund. It can take up to 3 weeks to process your return. Please wait at least one week before you log-on again to check the status of your refund. Please read the following information related to your tax situation: Tax Topic 152, Refund Information I was simply floored! I had no idea what was happening until I found this blog. I did go to the MetBank site which was posted by another person on the blog. Here it is: https://cisc.sbbtral.com/ I was able to find out that they were not in receipt of my direct deposit. It’s been a stressful day. As with the others that are waiting to pay bills, make repairs, and pay rent. I’m praying for all of us that we will be able to get a quick resolution from the IRS and Metabank in this matter. Reply i call today to check and it was a federal student loan i owe from 1994 damn like 16 years ago nevermind turbotax rule and my money are on my bank account guys check your accounts to see if your are the ones of the 2/12 refund Reply This is freaking amazing. I filed with Turbo Tax and was accepted on Jan 17th. I still cannot get any info from the IRS. Today I made a call and I was told that my return is in the errors department and this is a common problem with people who filed with TT on or before the 19th. Reply Yeah, I’m having the same problem as all of you today. IRS has “no information”. Deposit was not made today. Turbo Tax checked on everythign for me and it’s all good, just waiting on the IRS. I don’t know why no one ever told the IRS to “err on the side of caution” when giving estimation dates. Reply Hi All, WOW! If I would have realized that there would have been such a delay and that everyone who used Turbo Tax / Meta Bank was experiancing a problem I would have done my darn taxes myself and wouldn’t have dished out $100 + just to do them on them online!! I processed my taxes on 1/26/10 and still have not received a refund!! I was supposed to receive it on 2/5/10 but that didn’t happen! The IRS wheres my refund website states that it was DD on 2/12/10 but nothing was deposited into my account today. I went to the Meta Bank website and it still lists that they have not received my refund!! I don’t think this is right!! For the amount of money I paid I could have went to a local tax preparer which I most certainly will do next year!!! THIS SUCKS!!!! Reply To my post below: I just found out if you have that on yours, which I think everyone does, call this number: FMS autoresponder at 1-800-304-3107. This will tell you how much debt is on your social, and how much is being removed from your tax refund. Luckily I have $0, so it says my check was mailed, hopefully it gets here soon. Reply I just checked my status and it said Your tax refund was mailed on February 11, 2010. If you do not receive the refund by March 11, 2010, please contact us again. We are unable to take any action until then. Please read the following information related to your tax situation: * Tax Topic 203, Failure to Pay Child Support, Federal Non-Tax and State Income Tax Obligations I’ve heard a lot about this, the only debt I have are student loans which are consolidated under direct loans and up to date, I believe. Anyone else get this? Reply who know where i need to call to check the 893.00 they get from my refund???? just to be sure what was … Reply ok guy i got it on my direct deposit likei said before i efile on january 30 i receive message to that the deposite will be by 2/12 and i check right now at my chase acount on internet and my money its there thanks turbo tax and guys im the first that said that i receive the money the only thing are that they took from my refund 893 i think was and ol owe from stanfford loan at i did onthe university first year one moretime i efile by 1/30/2010 and comfirm that receive at my bank account today 2/12/2010 as wmr said thankx turbo tax you rule guys Reply Turbo Tax gave me a date of Friday 12 and then it change to the 16 on a Tuesday, does that means that it giving it time to hit my account as a direct deposit or is the date going to change again. Reply Kindra: I have been on the live community for weeks and posting on EVERYTHING I can 🙂 looking for answers and I still get the same run around and same info you get… NOTHING!!! Thanks for the update. It seems this is happening to A LOT of people and no one knows what is going on. Reply “”””February 9th, 2010 6:34 am – Kelly I filed on 01/18/10 and was told by Turbo Tax I would get my refund on 01/29/10 and got nothing. Then again to wait until 02/05/10 and got nothing. WhenI log into the WMR… it says they have no information on my refund. Then it asks for the date that I filed and when I add the 01/18/10 date I get a tax code of 1102. I found out that the 1102 code is because it has been over 3 weeks since my refund was filed. I still get no info when I log into the WMR. IS ANYONE ELSE STILL WAITING 3 weeks FOR A REFUND and the IRS has NO INFORMATION about your return?? I have talked to someone else going through the same thing and that person said that she called the IRS and they were NO HELP…. they told her that she had to wait 30 days more and they would give a referral to the processing center. The IRS is of no help….”””””” I too Am having the same problem!!!! I’m very stressed, because I NEED the money BAD or WILL face eviction. I talked to the IRS today and they referred me to a tax adocate. The (VERY NICE) IRS Lady I talked to on the phone says she doesnt undestand why its still in processing. Reply It seems like a lot of you are angry with Turbo Tax when its the IRS. And in case you guys didn’t know… The IRS only does direct deposit on Fridays. Just an FYI, oh and also they started doing their direct deposits on 1/31/10. Reply hey guys i was like you it said my refund will be deposit tomorrow 2/12 i efile by jan 30 lets see but i read on other forums having same problem with taxslayer same issue as we that use turbo tax and the same thing happenning to the ones that efile by h&r too same thing said one time and pass that date and no refund so im now fine with my turbotax efile its not turbotax guys ita the dumb people at irs search and read about same problem using other guys Reply here is the latest on my situation…. still no REFUND and still no answers. Talked to Turbo Tax and this is with the IRS and the lady at Turbo Tax said this was the firs tthat they have heard of this..(yeah right) I told her to go onto the live community and see the posts from a lot of different people looking for answers. I checked the WMR site today as they usually update on Wednesdays and nothing has changed, I also called the IRS automated system and it has nothing either. The Feds are closed again today due to the snow. I am ASSUMING that I am not getting a refund tomorrow. I have posted and commented on A LOT of pages and most people who filed with Turbo Tax on Jan. 15-19th is having this problem. The lady at Turbo tax looked into my stuff to the IRS and said everything was accepted OK and I will be getting my refund but could not tell me when as that is an IRS issue. But when you call the IRS they just tell me that my refund is still processing….. So 3 week since I was to get my refund and 4 weeks since I filed and no one still knows anything……. I would feel better if I just knew something.. ANYONE ELSE HAVE ANY LUCK OR NEW INFO????? Reply There is a problem with Turbotax’s software, although no one has stepped up to the plate to admit it yet. There are so many people that have the same problem it can’t be coincedence. The software says there are no error’s on the return then when they IRS get’s it they find errors. I finally called the IRS after having my date switched several times, (dates 2/5, 2/9 and 2/16 on WMF seem to be the common dates). They found error 8889 and had to fix it so refund delayed. Yes, after Turbotax said no errors. Sorry TurboTax I will not use you next year. I think you owe us refunds. Don’t blame the IRS for your software errors. Read your on line community board if you need further evidence. Reply Thankfully I filed and selected a check, since it seems most of the problems stem from the direct deposit, and seemingly sketchy MetaBank scenario. WMD says: Your tax refund is scheduled to be mailed on February 11, 2010. The federal govt is closed down due to the snowstorm, however, some people have said that there are different IRS regions, and that the refund checks can be sent from different cities, and that the checks do not come from the department of the treasury in Washington DC. I live in Massachusetts, so any idea on where the check is being mailed from? Reply i filed on jan 23. supposed to get refund back by feb 9. when i go to WMR-irs. it says being processed. but since my expected refund date has passed i now get a reference # 1303 to mention to the irs customer service ppl. when i go to the meta bank site and input my info it says: Sorry, but no record was found matching the SSN, Refund Amount, and/or Filing Status you entered. Please try again! so if anybody knows if there is something more i need to do at the bank site or knows what the REFERENCE # 1303 means, could u please let me know? i would really appreciate it. ty Reply Filed on 01/18/10 and still no refund and NO INFORMAtion from the IRS I understand the Turbo Tax has no control over when the money is released but if you look there are A LOT of people in the same boat here with no answers. These returns are not getting processed and not because of an error on them.. it is like someone took a bunch of them and threw them away. When the IRS is called they even tell you they have no information. IF there was an error they would be able to tell you right then and there but the government is of no use either. It would be nice if TURBO TAX could get to the bottom of this and we not have to pay another fee to ask for help. I checked the WMR site this morning as they usually update on Wednesdays and it still says the SAME THING…. So now I get to wait another week. I have posted on a ton of different sites and this seems to be only happening to anyone who filed during the same time frame. I just want answers or someone to step up to the plate and offer to HELP!! If this is a transmittal issue then yes Turbo Tax can offer to help. The IRS has no info on these returns except to wait and they are still processing..and EVERYONE who has called that is having this problem is getting the SAME answer from the IRS!!! Reply Is there a limit as to how many refunds can be sent to the same account? One of my clients refund was supposed to go in my account yesterday and now it says they mailed her a check. Is this going to happen with all my clients? Reply hey i efile mine by january 30 and 2 days later check at wmr and said refund esxpected to feb 16 i check today and now said this “Refund Status Results Your tax refund is scheduled to be direct deposited on February 12, 2010. If your refund is not credited to your account by February 17, 2010, check with your bank to find out if it has been received. Please wait until February 17, 2010 before you contact us again because we are unable to take any action until then. Please read the following information related to your tax situation: * Tax Topic 203, Failure to Pay Child Support, Federal Non-Tax and State Income Tax Obligations Please Note: Your refund may be reduced to pay a past due obligation such as child support, another federal agency debt, or state income tax. If this applies to you, the Financial Management Service, who issues IRS refunds, will send you a notice informing you of any offset they have made. The details of the debt are not provided to the IRS. Please do not call us to inquire about the details because we will not be able to answer your questions. Instead, direct any questions you have about the offset or debt to the agency identified on the notice. ” i only have 2 kids and live with me and my wife never been on child support things and i dont have ant owe to the feds ors irs its only me with this message or you guys receive it too??? let me know ..im going to call tomorrow to the offset to see why this message its ridiculos Reply I received the same e-mail from MetaBank that the refund was not received as expected on Feb. 5 and that they only receive IRS deposits once a week so now, apparently I have to wait another entire week to receive my refund. I would first of all like a reasonable explanation as to why, exactly, a financial institution only received deposits once a week. Quite certain that there isn’t one. Also, a direct quote from the TurboTax website is misleading and clearly inaccurate. It states – “Refund Transfer does not speed up nor delay the amount of time it takes to get your refund.” I have been a faithful user of TurboTax for the last five years and I have never, ever had an experience like this. I do believe that 2009 will be my last tax year filed through TurboTax. Reply The IRS and fed gov’t are closed today too because of the snow. So is this a pretty good reason as to why some of our deposit dates may have changed? Reply ok so this is wierd. i filed my taxes with Turbotax last monday, feb. 1st. i just received my refund today, direct deposited from the irs. no complaints there, however i too received the email from Metabank and was under the assumption that they would be taking fees from my refund and then depositing to me the rest. as far as i know this didnt happen? i received the whole amount this morning without fees deducted. im NOT complaining about that, however i am concerned that metabank will somehow access my account and take the fees out for themselves? Reply I filed on 01/18/10 and was told by Turbo Tax I would get my refund on 01/29/10 and got nothing. Then again to wait until 02/05/10 and got nothing. WhenI log into the WMR… it says they have no information on my refund. Then it asks for the date that I filed and when I add the 01/18/10 date I get a tax code of 1102. I found out that the 1102 code is because it has been over 3 weeks since my refund was filed. I still get no info when I log into the WMR. IS ANYONE ELSE STILL WAITING 3 weeks FOR A REFUND and the IRS has NO INFORMATION about your return?? I have talked to someone else going through the same thing and that person said that she called the IRS and they were NO HELP…. they told her that she had to wait 30 days more and they would give a referral to the processing center. The IRS is of no help…. Reply I found out that the 1102 code is because it has been over 3 weeks since my refund was filed. I still get no info when I log into the WMR. IS ANYONE ELSE STILL WAITING 3 weeks FOR A REFUND and the IRS has NO INFORMATION about your return?? Reply just now I logged into WMR and the page said this: We are sorry, we cannot provide any information about your refund. For more information, please continue. Please read the following information related to your tax situation: Tax Topic 152, Refund Information If you have questions or need additional information, please have the following on hand when you call: A copy of this page. A copy of your tax return. The Social Security Number, Filing Status, and refund amount claimed on your return. The date you filed electronically. Please mention reference number 1102 to the IRS Customer Service Representative. SO WHAT IS CODE 1102? ***This is the first time I have seen this in 3 weeks!!! Reply « Older Comments Newer Comments » Leave a ReplyCancel reply Browse Related Articles Self-Employed Meet Moira Tax Planning TurboTax Enables Refund Advance to Taxpayers Investments Tax Benefits of Real Estate Investing Self-Employed Business Tax Checklist: What You’ll Need When Filing Uncategorized What Is Deferred Compensation & How Is It Taxed? Investments How Does an Inherited IRA Work? 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I called the IRS about my letter and they said that my refund is in suspension and could not tell me for how long. I asked her what they needed from me since I dont have a W-2 and she said she did not know. I checked both the WMR and the automated telephone system and neither one has been updated for my file and still say that my refund is still pending… I filed my taxes on 01/18/10 through Turbo Tax, they were accepted on the same day. I was to receive my DD on 01/29/10 and I got nothing. I waited another week and still nothing. I kept checking the WMR site and it kept saying that my taxes were still processing. I also called the IRS to to be told the same thing. I finally got a letter on 02/12/10 dated on 02/10/10 and the letter is asking me for more information regarding my return. It is asking for my W-2’s however I own my own business and dont have any W-2’s. According to this letter I have 20 days from the date of the letter to respond. My questions are how can they want my W-2’s when I dont have them and what happens if I dont respond? Reply
I filed mine on 02-06..It was received and processed and I was told by the IRS that it would be DD on 02-19….I now show on IRS website that it WAS deposited on 02-19 but TT shows nothing and I cannot call them back until 02-25 since the IRS takes longer than expected. ALSO.. I called them and they are 2 hours behind me.. Im on central time and they are on pacific time so this was the first excuse… Now they are telling me to call the IRS and make sure they have the routing number and account number right.. I got the prepaid visa from them.. Why am I having to give the IRS the information these people were supposed to have taken care of.. I am very disappointed in TT and I will never use them again.. Reply
I efiled my taxes and had them mailed to me. Whenever I checked it gave me the 152 tax topic info. On the day they mailed out my taxes I got th 203 tax topic. However, when I call the offset number it says I owe nothing. What is the deal? Reply
I efiled 1/13 and the IRS accepted on 1/17 and TT said I should have it deposited 1/29. WMR now says refernce code 1102 and I still haven’t gotten my money. I called the IRS and they said it could be another 30 days! What is going on? Anyone else with the same problem get their money yet? Reply
Well i was freaking out because first the irs website said i was going to get my tax return on february 12th then the 16th and the the 23rd! So i checked some blogs and it was happening to 100’s of people. Well I checked my status again on the 17th and now the irs website says i am getting my tax return on the If you are delayedi think it is for a good reason! Reply
Reading this puts me a little more at ease knowing that I am not alone in this issue. As I sit here impatiently looking for my refund, I really hope that whatever the issue is causing this delay, that it is thoroughly reviewed and quickly resolved. Thanks to everyone that took the time to post a comment, it definitely provided SOME relief. Reply
I filed my taxes on 01/18/10 through Turbo Tax, they were accepted on the same day. I was to receive my DD on 01/29/10 and I got nothing. I waited another week and still nothing. I kept checking the WMR site and it kept saying that my taxes were still processing. I also called the IRS to to be told the same thing. I finally got a letter on 02/12/10 dated on 02/10/10 and the letter is asking me for more information regarding my return. It is asking for my W-2’s however I own my own business and dont have any W-2’s. I called the IRS yesterday and asked what was the status of my return and they could only tell me that my return is in suspension and she did not know for how long. According to this letter I have 20 days from the date of the letter to respond. My questions are how can they want my W-2’s when I dont have them and what happens if I dont respond? Reply
Regarding that Code 1201. My preparer filed on the 26th. Accpeted on the 27th. DD expected on the 6th. NOTHING!! After reading this blog, I called him. It was rejected BECAUSE OF THAT STIMULUS check. I did not report it because I did not get a form for reporting this money. Wasn’t it free gracias?? It was re(filed) and accepted Reply
****UPDATE**** I was able to speak to a representative at Meta Bank about our refund. The WMR stated that our direct deposit was made on February 12, 2010 but nothing showed up on Meta Bank’s site except for the deduction info (go figure!) At first the rep denied the fact that the IRS made the direct deposit until I told her that I spoke to them just beforing calling Meta Bank. I informed her that the WMR originally said that we should call them on 2-16 if we had not received our DD but had changed it with the last message saying that the DD has been made. I called back again and the second rep told me the following: the IRS makes the direct deposit (DD) on Friday but Meta Bank doesn’t receive the actual money until Wednesday (2-17). That’s not all! They inturn told us that we probably won’t see the money until Friday (2-19). I did speak to her also about ALL the issues with the other on-line Tax Preparer clients whose monies had been sent to the WRONG bank because of some last minute Federal Banking changes. Another strange thing was that she said the transfer of funds were not being “electronically” transmitted between the IRS and Meta Bank. Only from Meta Bank to OUR personal bank! (What bank is using paper to transfer monies?!) She acknowledged that there was a problem but would not commit to the allegations. I will be requesting a refund of the $29.95 charged by Meta Bank. I hope this will help others in search of their REFUNDS! Have a blessed and joyous day! Reply
WMR said my refund check was mailed on 2/11 (a Thursday) and I received it today 2/16 (a Tuesday). It took 2 days to receive it, which came from the treasury financial management office in Philidelphia since I live in Massachusetts. Just wanted to let everyone know That the IRS payment for last Friday went out fine, and if yours was schelduled to be D.D. or mailed on the 11th/12th, you should be getting it soon. The checks are mailed from one of 4 branches of the Treasury’s Financial Management Regional Financial Center. The one you are closet to will mail your check, and you can guess what day it will arrive, I did this method and was exactly right. If you choose Direct Deposit it can be delayed due to what bank you use, and their methods. Monday was a holiday, which can delay things. Just thought I’d share my experience since I’m very happy my check came 🙂 Reply
Filed with TT, as always. Opted to recieve my refund with a prepaid visa. BIG MISTAKE!! Recieved my notice that my money was deposited at the Columbus Bank & Trust. Even got an ABA/Routing number and account number. Recieved notice that my money was deposited Jan. 29th. Didn’t get my card, so I called Columbus Bank & Trust. They don’t have anything on me, or my money. Said Greendot Corp. has my money. So…I call them. Twice, they have said they sent me a card. (2 diffierent cards). Call a 3rd time and told I will be sent a refund check overnight. Nothing….Contacted TT today, and learn that Metabank is who has my money! News to me! I will call Metabank first thing in the morning to see what they tell me. Then I will follow up with the IRS to inform them of what has happened. My money is SOMEWHERE Reply
my husband and i filed our taxes on Jan 29th and were suppose to get out refund on Feb 12th DD… IRS website said there was a delay, 1201 ref number… we called Friday… nothing they tell us to call back today (Monday)… we call back today and find out that our refund is being delayed until March 12th!!!! no reasons given… no on knows why… anyone else get anything like this? Reply
I THINK WE NEED TO CONTACT THE MEDIA. I E-MAILED TO SANDRA BULLOCK AT USA TODAY; THIS MORNING. HAVING THE SAME PROBLEM ACCEPTED ON 1/19 WITH A DD OF 1/29 NOTHING YET. KEEP GETTING DIFFERENT ANSWERS FROM THE IRS REP. IN ERROR SOLUTION DEPT. OUT OF ERROR SOLUTION DEPT. NO ONE CAN TELL YOU ANYTHING, PEOPLE NEED THEIR MONEY. NEED TO INVOLVE THE MEDIA TO HELP US LITTLE PEOPLE OUT. I USED TAXACT. I BELIEVE IT HAS SOMETHING TO DO WITH THE NEW EDUCATION CREDIT BUT OF COURSE THE IRS IS NOT SAYING THAT. A LOT OF MY FRIENDS USE THAT CREDIT AND I THINK THAT IT IS A COINCIDENCE THAT SOME OF THE SAME PEOPLE ARE NOT RECEIVING THEIR DD WHEN PROMISED. Reply
ok, so ive been reading comments on here and didnt want to post anything until my refund date came. I filed on jan 28th it was accepted on the 29th, i recieved my state taxes on feb. 5th and was told to expect my federal on the 12th. I HAVENT RECIEVED ANYTHING AND I AM FURIOUS! THIS IS THE LAST TIME I WILL USE TURBO TAX. IVE NEVER HAD A PROBLEM WITH THEM IN THE PAST, IVE USED THEM 3 OTHER TIMES. THIS IS IT FOR ME, SOMETHING REALLY NEEDS TO BE DONE ABOUT THIS!!!!! Reply
I was supposed to receive my refund two days ago (12th), now the IRS website is telling me that it will be deposited before the 23rd. I’ve been using TT for 8 years and I always had to pay the Santa Barbara bank to get my refund deposited into my account, but this year there was no option for that. I e-filed it and that was it. I didn’t get a confirmation from Santa Barbara or Meta Bank about my refund….. Do any of you know if this is something new this year? I went into the Santa Barbara/ Meta Bank website and I get the following message: “Sorry, but no record was found matching the SSN.” Reply
I filed on 01/18/10 and just got my letter on 02/13/10. The letter is dates on 02/10/10…22 days after I filed… It wants my W-2 but I own my own business and dont have a W-2. It says I have 20 days to send it to them from the date of the letter and if I dont my refund will be reduced. They also said that once they receive my information that it will take 6-8 weeks to process the return. I am going to have to call them on Tuesday. The WMR still has not updated this information and neither has the automated system. I hope you get better news.. Reply
Same problem…my return was received and accepted on Feb 3rd. All of my turbo tax e-mails say DD on 2/12/10. IRS Where’s My Refund initially said I would receive my return no later than 2/16/2010 with DD scheduled for 2/12/2010. Checked my acct today and no return deposited, IRS website says Feb 23rd now, and MetaBank says they have not received my refund information at all. However, MetaBank does have information on who I filed my return with and what deductions and fees would be coming out of my return. If they have not received my return yet, how do they know who I filed it with and what my deductions and fees are? Reply
My husband and I both are having the same problem with IRS we filed our taxes on 1/15/2010 and it was accepted by IRS on 1/18/2010 was suppose to have our refund by 1/29/2010 but nothing so when i called them they told me our return was sent to their error resolution depart. do to a system error for some reason or another they claim the computer was unable to process our return so they have to have it done manually i guess. But til this day we still haven’t recieved it. I called again this past week and was told they were putting in a referral for us to see why it’s taking so long and that I should wait another 30 days. That will be 2 months since we filed our return.I honestly don’t know what is going on I get alot of different stories about it being in error then i’m told it’s no longer in error. I don’t know if IRS knows what they are doing or talking about. As like alot of ya’ll we really need our money everyone we did our returns with have been gotten their money on the 29 of Jan as told we all should. Reply
Turbo Tax must not check their live community often…. type in these questions and look at ALL the people going through the same thing: I have stuff all over the TT sites…and EVERYONE has a direct answer. Search these questions and look at what other people are being told…. Has anyones refund been pushed back? The irs website says should receive by Feb 9. 2010 where’s my money? Does anyone know what reference code 1102 means for federal returns? I have waited over 3 weeks for my refund and the IRS has NOTHING!! is this happening to anyone else? the irs excepted my return on 1/17, but they still cannot provide any inf. on my refund Reply
I am having the same problem Kelly! I did my taxes on the Jan. 14th and everything was accepted Jan. 16th. I was told my refund would be in my account on Jan. 29th and nothing! I am so frustrated with this. I have been on the phone with the IRS for weeks and still nothing. I check the site and I get that damn 1102 reference number. What is going on? I have been using Turbo Tax for the last few years and never had a problem, but next year I will definitely be reviewing my options! Good luck to you all! Reply
Used Turbo Tax to efile, I was told I would get my ACH refund February 12. February 12 came and went, nothing. Went into the Meta Bank website, they have not record of receiving my taxes. IRS Where’s my refund said I would receive my refund February 16. Now IRS.gov says I will receive my refund February 23. Ok, I don’t know who keeps pushing things back a week here, a week there. I guess next it will be some time in March? April? May? Reply
Good Day Everyone, I feel so much better after reading all of the submitted comments. We were scheduled to have a direct deposit on Feb. 16. Needless to say, that hasn’t happened yet. What really alarmed me was when I went on the “Where’s My Refund” site and I got the following message: We are sorry, we cannot provide any information about your refund. It can take up to 3 weeks to process your return. Please wait at least one week before you log-on again to check the status of your refund. Please read the following information related to your tax situation: Tax Topic 152, Refund Information I was simply floored! I had no idea what was happening until I found this blog. I did go to the MetBank site which was posted by another person on the blog. Here it is: https://cisc.sbbtral.com/ I was able to find out that they were not in receipt of my direct deposit. It’s been a stressful day. As with the others that are waiting to pay bills, make repairs, and pay rent. I’m praying for all of us that we will be able to get a quick resolution from the IRS and Metabank in this matter. Reply
i call today to check and it was a federal student loan i owe from 1994 damn like 16 years ago nevermind turbotax rule and my money are on my bank account guys check your accounts to see if your are the ones of the 2/12 refund Reply
This is freaking amazing. I filed with Turbo Tax and was accepted on Jan 17th. I still cannot get any info from the IRS. Today I made a call and I was told that my return is in the errors department and this is a common problem with people who filed with TT on or before the 19th. Reply
Yeah, I’m having the same problem as all of you today. IRS has “no information”. Deposit was not made today. Turbo Tax checked on everythign for me and it’s all good, just waiting on the IRS. I don’t know why no one ever told the IRS to “err on the side of caution” when giving estimation dates. Reply
Hi All, WOW! If I would have realized that there would have been such a delay and that everyone who used Turbo Tax / Meta Bank was experiancing a problem I would have done my darn taxes myself and wouldn’t have dished out $100 + just to do them on them online!! I processed my taxes on 1/26/10 and still have not received a refund!! I was supposed to receive it on 2/5/10 but that didn’t happen! The IRS wheres my refund website states that it was DD on 2/12/10 but nothing was deposited into my account today. I went to the Meta Bank website and it still lists that they have not received my refund!! I don’t think this is right!! For the amount of money I paid I could have went to a local tax preparer which I most certainly will do next year!!! THIS SUCKS!!!! Reply
To my post below: I just found out if you have that on yours, which I think everyone does, call this number: FMS autoresponder at 1-800-304-3107. This will tell you how much debt is on your social, and how much is being removed from your tax refund. Luckily I have $0, so it says my check was mailed, hopefully it gets here soon. Reply
I just checked my status and it said Your tax refund was mailed on February 11, 2010. If you do not receive the refund by March 11, 2010, please contact us again. We are unable to take any action until then. Please read the following information related to your tax situation: * Tax Topic 203, Failure to Pay Child Support, Federal Non-Tax and State Income Tax Obligations I’ve heard a lot about this, the only debt I have are student loans which are consolidated under direct loans and up to date, I believe. Anyone else get this? Reply
who know where i need to call to check the 893.00 they get from my refund???? just to be sure what was … Reply
ok guy i got it on my direct deposit likei said before i efile on january 30 i receive message to that the deposite will be by 2/12 and i check right now at my chase acount on internet and my money its there thanks turbo tax and guys im the first that said that i receive the money the only thing are that they took from my refund 893 i think was and ol owe from stanfford loan at i did onthe university first year one moretime i efile by 1/30/2010 and comfirm that receive at my bank account today 2/12/2010 as wmr said thankx turbo tax you rule guys Reply
Turbo Tax gave me a date of Friday 12 and then it change to the 16 on a Tuesday, does that means that it giving it time to hit my account as a direct deposit or is the date going to change again. Reply
Kindra: I have been on the live community for weeks and posting on EVERYTHING I can 🙂 looking for answers and I still get the same run around and same info you get… NOTHING!!! Thanks for the update. It seems this is happening to A LOT of people and no one knows what is going on. Reply
“”””February 9th, 2010 6:34 am – Kelly I filed on 01/18/10 and was told by Turbo Tax I would get my refund on 01/29/10 and got nothing. Then again to wait until 02/05/10 and got nothing. WhenI log into the WMR… it says they have no information on my refund. Then it asks for the date that I filed and when I add the 01/18/10 date I get a tax code of 1102. I found out that the 1102 code is because it has been over 3 weeks since my refund was filed. I still get no info when I log into the WMR. IS ANYONE ELSE STILL WAITING 3 weeks FOR A REFUND and the IRS has NO INFORMATION about your return?? I have talked to someone else going through the same thing and that person said that she called the IRS and they were NO HELP…. they told her that she had to wait 30 days more and they would give a referral to the processing center. The IRS is of no help….”””””” I too Am having the same problem!!!! I’m very stressed, because I NEED the money BAD or WILL face eviction. I talked to the IRS today and they referred me to a tax adocate. The (VERY NICE) IRS Lady I talked to on the phone says she doesnt undestand why its still in processing. Reply
It seems like a lot of you are angry with Turbo Tax when its the IRS. And in case you guys didn’t know… The IRS only does direct deposit on Fridays. Just an FYI, oh and also they started doing their direct deposits on 1/31/10. Reply
hey guys i was like you it said my refund will be deposit tomorrow 2/12 i efile by jan 30 lets see but i read on other forums having same problem with taxslayer same issue as we that use turbo tax and the same thing happenning to the ones that efile by h&r too same thing said one time and pass that date and no refund so im now fine with my turbotax efile its not turbotax guys ita the dumb people at irs search and read about same problem using other guys Reply
here is the latest on my situation…. still no REFUND and still no answers. Talked to Turbo Tax and this is with the IRS and the lady at Turbo Tax said this was the firs tthat they have heard of this..(yeah right) I told her to go onto the live community and see the posts from a lot of different people looking for answers. I checked the WMR site today as they usually update on Wednesdays and nothing has changed, I also called the IRS automated system and it has nothing either. The Feds are closed again today due to the snow. I am ASSUMING that I am not getting a refund tomorrow. I have posted and commented on A LOT of pages and most people who filed with Turbo Tax on Jan. 15-19th is having this problem. The lady at Turbo tax looked into my stuff to the IRS and said everything was accepted OK and I will be getting my refund but could not tell me when as that is an IRS issue. But when you call the IRS they just tell me that my refund is still processing….. So 3 week since I was to get my refund and 4 weeks since I filed and no one still knows anything……. I would feel better if I just knew something.. ANYONE ELSE HAVE ANY LUCK OR NEW INFO????? Reply
There is a problem with Turbotax’s software, although no one has stepped up to the plate to admit it yet. There are so many people that have the same problem it can’t be coincedence. The software says there are no error’s on the return then when they IRS get’s it they find errors. I finally called the IRS after having my date switched several times, (dates 2/5, 2/9 and 2/16 on WMF seem to be the common dates). They found error 8889 and had to fix it so refund delayed. Yes, after Turbotax said no errors. Sorry TurboTax I will not use you next year. I think you owe us refunds. Don’t blame the IRS for your software errors. Read your on line community board if you need further evidence. Reply
Thankfully I filed and selected a check, since it seems most of the problems stem from the direct deposit, and seemingly sketchy MetaBank scenario. WMD says: Your tax refund is scheduled to be mailed on February 11, 2010. The federal govt is closed down due to the snowstorm, however, some people have said that there are different IRS regions, and that the refund checks can be sent from different cities, and that the checks do not come from the department of the treasury in Washington DC. I live in Massachusetts, so any idea on where the check is being mailed from? Reply
i filed on jan 23. supposed to get refund back by feb 9. when i go to WMR-irs. it says being processed. but since my expected refund date has passed i now get a reference # 1303 to mention to the irs customer service ppl. when i go to the meta bank site and input my info it says: Sorry, but no record was found matching the SSN, Refund Amount, and/or Filing Status you entered. Please try again! so if anybody knows if there is something more i need to do at the bank site or knows what the REFERENCE # 1303 means, could u please let me know? i would really appreciate it. ty Reply
Filed on 01/18/10 and still no refund and NO INFORMAtion from the IRS I understand the Turbo Tax has no control over when the money is released but if you look there are A LOT of people in the same boat here with no answers. These returns are not getting processed and not because of an error on them.. it is like someone took a bunch of them and threw them away. When the IRS is called they even tell you they have no information. IF there was an error they would be able to tell you right then and there but the government is of no use either. It would be nice if TURBO TAX could get to the bottom of this and we not have to pay another fee to ask for help. I checked the WMR site this morning as they usually update on Wednesdays and it still says the SAME THING…. So now I get to wait another week. I have posted on a ton of different sites and this seems to be only happening to anyone who filed during the same time frame. I just want answers or someone to step up to the plate and offer to HELP!! If this is a transmittal issue then yes Turbo Tax can offer to help. The IRS has no info on these returns except to wait and they are still processing..and EVERYONE who has called that is having this problem is getting the SAME answer from the IRS!!! Reply
Is there a limit as to how many refunds can be sent to the same account? One of my clients refund was supposed to go in my account yesterday and now it says they mailed her a check. Is this going to happen with all my clients? Reply
hey i efile mine by january 30 and 2 days later check at wmr and said refund esxpected to feb 16 i check today and now said this “Refund Status Results Your tax refund is scheduled to be direct deposited on February 12, 2010. If your refund is not credited to your account by February 17, 2010, check with your bank to find out if it has been received. Please wait until February 17, 2010 before you contact us again because we are unable to take any action until then. Please read the following information related to your tax situation: * Tax Topic 203, Failure to Pay Child Support, Federal Non-Tax and State Income Tax Obligations Please Note: Your refund may be reduced to pay a past due obligation such as child support, another federal agency debt, or state income tax. If this applies to you, the Financial Management Service, who issues IRS refunds, will send you a notice informing you of any offset they have made. The details of the debt are not provided to the IRS. Please do not call us to inquire about the details because we will not be able to answer your questions. Instead, direct any questions you have about the offset or debt to the agency identified on the notice. ” i only have 2 kids and live with me and my wife never been on child support things and i dont have ant owe to the feds ors irs its only me with this message or you guys receive it too??? let me know ..im going to call tomorrow to the offset to see why this message its ridiculos Reply
I received the same e-mail from MetaBank that the refund was not received as expected on Feb. 5 and that they only receive IRS deposits once a week so now, apparently I have to wait another entire week to receive my refund. I would first of all like a reasonable explanation as to why, exactly, a financial institution only received deposits once a week. Quite certain that there isn’t one. Also, a direct quote from the TurboTax website is misleading and clearly inaccurate. It states – “Refund Transfer does not speed up nor delay the amount of time it takes to get your refund.” I have been a faithful user of TurboTax for the last five years and I have never, ever had an experience like this. I do believe that 2009 will be my last tax year filed through TurboTax. Reply
The IRS and fed gov’t are closed today too because of the snow. So is this a pretty good reason as to why some of our deposit dates may have changed? Reply
ok so this is wierd. i filed my taxes with Turbotax last monday, feb. 1st. i just received my refund today, direct deposited from the irs. no complaints there, however i too received the email from Metabank and was under the assumption that they would be taking fees from my refund and then depositing to me the rest. as far as i know this didnt happen? i received the whole amount this morning without fees deducted. im NOT complaining about that, however i am concerned that metabank will somehow access my account and take the fees out for themselves? Reply
I filed on 01/18/10 and was told by Turbo Tax I would get my refund on 01/29/10 and got nothing. Then again to wait until 02/05/10 and got nothing. WhenI log into the WMR… it says they have no information on my refund. Then it asks for the date that I filed and when I add the 01/18/10 date I get a tax code of 1102. I found out that the 1102 code is because it has been over 3 weeks since my refund was filed. I still get no info when I log into the WMR. IS ANYONE ELSE STILL WAITING 3 weeks FOR A REFUND and the IRS has NO INFORMATION about your return?? I have talked to someone else going through the same thing and that person said that she called the IRS and they were NO HELP…. they told her that she had to wait 30 days more and they would give a referral to the processing center. The IRS is of no help…. Reply
I found out that the 1102 code is because it has been over 3 weeks since my refund was filed. I still get no info when I log into the WMR. IS ANYONE ELSE STILL WAITING 3 weeks FOR A REFUND and the IRS has NO INFORMATION about your return?? Reply
just now I logged into WMR and the page said this: We are sorry, we cannot provide any information about your refund. For more information, please continue. Please read the following information related to your tax situation: Tax Topic 152, Refund Information If you have questions or need additional information, please have the following on hand when you call: A copy of this page. A copy of your tax return. The Social Security Number, Filing Status, and refund amount claimed on your return. The date you filed electronically. Please mention reference number 1102 to the IRS Customer Service Representative. SO WHAT IS CODE 1102? ***This is the first time I have seen this in 3 weeks!!! Reply